MESKRU Becomes an Atlassian Specialized Partner for Service Management

An award that is far more than just a badge to us; it is proof that our daily work for and with our customers is carried out at the highest level.

What this specialization means

The Atlassian Service Management Specialization is awarded only to partners who can demonstrate deep expertise, successful implementations, and exceptional customer satisfaction in the area of Jira Service Management. It’s not enough to just know the tools. It’s about creating real added value in our customers’ processes.

That has been our mission from day one.

From Solution Partner to Specialization in Less Than a Year

In May 2025, we became an Atlassian Solution Partner. Less than ten months later, we already hold the Service Management specialization. This speed is no coincidence, but the result of a team that works closely with its customers’ challenges every day and not only implements JSM but truly masters it.

Whether it’s ITSM processes, customer portals, SLA structures, or the integration of Jira Service Management into established IT landscapes: During this time, we’ve implemented projects for clients of all sizes and across various industries, consistently demonstrating what’s possible with the right Atlassian expertise.

What this means for our customers

With this official specialization, Atlassian confirms what our customers already know: At MESKRU, you don’t get a generalist, but a partner that focuses 100 percent on the Atlassian ecosystem and is among the leading experts in service management within that ecosystem in EMEA.

For you as a customer, this means:

• Certified expertise that goes far beyond a standard implementation

• Proven experience in complex JSM projects

• A partner who grows with you and doesn’t just deliver a one-time solution

The next step

This specialization is not an endpoint for us, but a driving force. We continue to work on providing our customers with the best possible Atlassian consulting and establishing MESKRU as the go-to provider for service management in the German-speaking region.

Want to know what JSM can do for your organization? Then get in touch with us.